Support

Questions, problems, account or subscription help — we're happy to assist.

Contact us

Email us and we'll get back to you, usually within 2 business days:

Please include your device, app version, and a short description of the issue.

Frequently asked questions

How do I manage or cancel my subscription?

Premium is an auto-renewing subscription billed through your App Store account. Manage or cancel it any time in Settings → Apple Account → Subscriptions on your device, or from the Profile screen in the app.

How do I delete my account?

Open the app, go to Profile and tap Delete account at the bottom, then confirm. Your account and personal data are removed immediately. You can also request deletion from the web: nothinktravel.com/delete-account.

I was charged but Premium isn't active

Open the Profile screen and use Restore purchases. If it still doesn't appear, email us with the date of purchase and we'll sort it out.

How do I report a problem or request a refund?

Email support@nothinktravel.com for any issue. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.